Elite colleagues collaborating in a sunlit office

Our Team

Home / Our Team

Profiles

Meet Our Team Members

A coverage desk small enough that the person who explains the deductible can still read the claim.

Maya Ellison, coverage director

Coverage Director

Maya Ellison

Coverage Director

Maya sets the schedules Elite will actually administer. She came from shop-side estimating, which is why our contracts name labor operations instead of hiding them under a friendly plan title. She reviews declined claims every month to see whether the exclusion was clear at enrollment.

Contact the desk

Focus

  • Contract wording
  • Deductible design
  • Shop guidelines
  • Renewal reviews

Values

  • Say the exclusion early
  • Keep one file
  • Write the decision down
  • Decline a bad risk

On the desk

  • Quote approvals
  • Hard claim reviews
  • Partner standards
  • Member appeals
Portrait of Maya Ellison

Maya Ellison

Coverage Director

Portrait of Julian Hart

Julian Hart

Claims Lead

Portrait of Andre Cole

Andre Cole

Plan Advisor

Portrait of Sofia Rahman

Sofia Rahman

Repair Network

Portrait of Lena Ortiz

Lena Ortiz

Member Care

Portrait of Marcus Hale

Marcus Hale

Technical Inspections